INQUIRIES
To facilitate the chargeback handling, our Chargeback Department make a first review of all incoming disputed transactions and if possible resolve or represent these to the issuer without your involvement.
All handling of disputed transactions regardless of countries of sale is carried out by our Chargeback Department, dedicated not only to resolve chargeback issues in the most efficient way possible but to help you as a Merchant minimize your risk. This is achieved mainly by the member's experience in addition to their analysis of all historical data pertaining to your sales enabling you to prevent future chargeback cases.
